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COVD-19 FAQ's


 

Response to COVID-19:

Updated Sunday, March 30, 2020.

Please continue to check this page for regular updates during the developments of the COVID-19 precautions.

FAQ’s

Is SEDA Dental open?

Yes. Our locations are open for Emergency or Essential care dental needs. If you are in pain or feel you need to see a dentist please do not hesitate to contact us at (877-987-4321). Our current locations are:

What are the hours of operation for our SEDA Dental locations?

Please call the location you would like to visit, but there are general hours ranging from 8:00 am to 6:00 pm. These hours are based on having enough patients to be seen for that day. Please make sure you call us before arriving!

What should I do when I arrive to the office for my appointment?

Please call the office when you arrive in the parking lot. We will then text or call you when to check in at the front desk as you normally would. You will be asked a set of pre-screening questions and we will be taking your temperature. Only patients with an appointment should enter the building – all other accompanying guests should remain offsite. There will not be seating in the lobby areas. Once the appointed patient checks-in we will either escort you to your operating room or you may wait in your car and we will notify you when your room is ready.

Why would a dentist office remain open during an infectious disease outbreak?

We are part of the healthcare community and play a vital role in patient management with respect to dental emergencies. It’s important during this time that we remain open so we can relieve any stress off of hospitals or medical facilities so they may care for more critical needs patients during the COVID-19 outbreak.

How has the dental industry responded to the developments of COVID-19 in the U.S.?

On March 16, 2020 the American Dental Association made the recommendation to cancel all non-essential and elective dental treatments. (Click here to read the full announcement). This means that SEDA Dental is following the recommendation by the ADA to help slow the spread of the virus. SEDA Dental is open for emergency/essential dental care needs only.

If you are unsure what qualifies as an emergency or essential dental care treatment, our friendly Patient Service Specialist is on standby to answer your questions at (877-987-4321). Each of our dental offices adhere to infection control procedures year-round, we are taking extra precautionary measures to keep our patients and staff healthy. We are conducting medical screenings for every patient when they arrive to our office. We are also be sanitizing high traffic areas of the office several times throughout each day.

Our Year-Round Procedures:

Many people often wonder what sort of infection control procedures are used in a dental office, but don’t often ask. There are regular routines we already conduct year-round even when there isn’t a threat of a virus spreading. Here’s how we keep your health and safety at the top of our list at SEDA Dental.

Hygiene is at the core of every sound dental practice. No doubt when you arrive at our office, you notice it is clean from top to bottom, and that familiar dentist office “clean” scent permeates the air. That fresh clean scent is a testament to our adherence to the strict guidelines set out by the American Dental Association (ADA), and the Centers for Disease Control (CDC), that instruct our every move when it comes to protecting each patient.

It means that all surfaces in the appointment room, including the dental chair, dental light, and all drawers and countertops have been cleaned and decontaminated. We also cover these areas with protective covers and replace them with each new patient.

It means that “critical,” non-disposable items such as forceps, scalpels, bone chisels, scalers and surgical burs are all sterilized after each use using either pressurized steam (auto-claving), dry heat, or heat/chemical vapor. It also means that “semi-critical” dental tools that come in contact with mucous membranes, but that do not penetrate soft tissues (like mirrors and re-useable impression trays), are either sterilized in the above manner, or disinfected using high-level “sterilant/disinfectant.”

Lastly, needles, gloves and masks are all considered single-use, and as such are disposed of as would be expected.

You are Family:

Your health and safety are important to the entire staff at SEDA Dental because you are like family to us. If you ever have any questions we can address for you regarding this or any other concern, please drop us a line- we are always here to help.

Our Locations

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